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How to Read Your Bill

Your charges for hospital and/or clinic services and professional fees/services from UI Health Care will be combined into one bill. You are responsible for paying your bill in full by the designated due date on the billing statement. If you have a question about your bill or are unable to pay the balance in full, please call Patient Financial Services at the phone number on the back of your statement.

Learn the Different Parts of Your Bill

  • Responsible party (guarantor) information
  • Amount you owe
  • Due date
  • Important messages about your account
  • Payment options
  • Visits covered by your payment plan
  • Hospital charges
  • Professional charges
  • Unapplied payments

View a sample bill with instructions

 

Delinquent Accounts

UI Health Care refers delinquent accounts to outside collection agencies for recovery when full payment has not been received after a prescribed number of written and verbal contacts with you or the responsible party.

If you live outside of Iowa and do not have domestic (U.S.-based) health insurance, you will be asked to pay for services before seeing a physician, unless it is a medical emergency.

Our financial counselors can help you identify potential payment assistance from federal, state, and local programs.

Sidebar content
  • Your Child's Visit
    • Patient Resources
      • How to prepare for your child's visit
        • Coming to your appointment
      • Child Life
        • Child Life Internship and Fellowship Information
        • Facility Dog Program
      • Create or Read a Patient Blog
      • Educational Services
      • Get to know MyChart
      • Guest and Concierge Services
      • Interpretation and Translation Services
      • Office of the Patient Experience
        • Patient Relations Specialists
      • Pediatric Clinical Trials
      • Social Services
      • Telephone Numbers at UI Health Care
        • Integrated Call Center
    • Services and Amenities at Stead Family Children's Hospital
      • Driving Directions and Parking
      • Places to Eat
        • Guest Meal Room Service
        • Bread Garden Cafe - Gerdin Family Lobby
        • Gerdin Family Lobby CafĂ©
        • Patient Room Service at Stead Family Children's Hospital
      • Fourth Floor Salon
      • Janice and Bruce Ellig Children's Library
      • Kaleidoscope Gift Shop
      • Medical Museum
      • Play Spaces
      • Project Art
        • Artwork inside Stead Family Children's Hospital
        • Online Gallery
      • Safety Store
    • Billing, Insurance, and Financial Assistance
      • Financial Counseling Services
        • Financing Assistance for Children's Health Care
      • Financial and Billing Assistance
        • Billing Checklist
        • How to Read Your Bill
        • Options and Steps for Paying your Bill
        • Rights and Protections Against Surprise Medical Bills
        • Billing for Hospital-Based Clinics
      • Frequently Asked Questions About Billing, Insurance, and Records
      • Insurance Coverages and Patient Registration
        • UI Health Care Insurance Contract List
        • Frequently Asked Questions for Accountable Care Organization (ACO) Patients
        • Medicare Coverage
      • Medical Records Request
        • Medical record privacy and adolescent patients
    • Visitor Resources
      • Places to Stay in the Iowa City Area
        • Overnight Stay for Guests
        • Ronald McDonald House and Hope Lodge
      • Send a gift
      • Visitor Parking Pass Booklet
      • Visitor guidelines, screenings, and restrictions
        • No Tobacco Use
Patient Financial Services

Patient Billing

To make payment arrangements or discuss financial assistance, please contact:

  • Phone: 1-319-384-2196
  • Toll free: 1-866-393-4605
  • Email: [email protected]
  • Pay your bill online 24/7

Registration

To update your insurance, please contact:

  • Phone: 1-866-309-0832
  • Email: [email protected]
  • Update using MyChart

Financial Counseling Services

For estimates, please contact:

  • Phone: 1-319-384-6275
  • Toll free: 1-866-452-8506
  • Email: [email protected]

 

Stead Family Children's Hospital

200 Hawkins Drive
Iowa City, IA 52242
United States

1-888-573-5437
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