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Community/Staff Volunteers

Make a Difference at UI Health Care

Volunteers play a vital role in enhancing the experience of our patients, families, visitors, and staff. By complementing the work of our professional team, volunteers help create a more comfortable and welcoming environment across the hospital—greeting guests, assisting with transport, and offering support and companionship.

Community Volunteer Program

Volunteer Services seeks dedicated individuals for long-term service. Community volunteers are asked to commit to at least six months of active volunteering, with a weekly three-hour shift. This six-month commitment begins following onboarding and placement.

To begin the preregistration process, you must be at least 18 years old. Those under 18 interested in health sciences should explore UI Health Care STEM Education program. Undergraduate and graduate students pursuing health care careers are encouraged to join our College Student program.

During flu season, volunteers in patient-facing roles must receive the seasonal flu vaccine. Those who opt out can still contribute in non-patient-facing positions.

Reliable community volunteers receive complimentary parking during service.

For questions or help choosing the right program, please contact us at [email protected].

Becoming a Community/Staff Volunteer

If you are able to commit to volunteering three hours per week for a total of 72 hours over six months of active service following onboarding and placement, we invite you to complete our preregistration form after reviewing the steps below.

Once your preregistration is approved, you will be guided through the onboarding process, which includes:

  1. Program Orientation
    • Watch our volunteer program videos.
    • Complete the accompanying survey to confirm participation.
  2. Volunteer Handbook Review
    • Read the Volunteer Handbook.
    • Pass the Competency and Confidentiality Assessment Quiz.
  3. Required Documents
    • Submit the following electronically:
      • Confidential Volunteer Reference
      • Criminal Background Check Initialization Form
  4. Health Screening
    • Complete a free health screening through the University Employee Health Clinic (UEHC).
    • This includes proof of immunizations and a TB blood test, following the same standards as our clinical staff.
  5. Interviews and Orientation Hours
    • After your background check and health screening are complete:
      • Schedule an initial interview with a Volunteer Services team member.
      • Complete 10 orientation hours in the Volunteer Services Office during regular business hours (Monday–Friday, 8 a.m.–5 p.m.).
  6. Volunteer Placement
    • Participate in a placement interview to discuss available roles.
    • While we cannot guarantee placement in a specific area, we will work to match your interests and availability.
    • Your official service commitment begins once you are placed.

If you're ready to begin and can meet the minimum service requirement, please our preregistration form below. 

For questions, contact us at [email protected].

UI Health Care Community/Staff Volunteer Preregistration Form

Sidebar content
  • About Us
    • North Liberty Campus
      • North Liberty Campus - By The Numbers
      • North Liberty Campus Photos
    • Work at UI Health Care
    • Mission, Vision, and Core Values
    • Leadership
    • Designations and Distinctions
      • Basic Facts
        • History
        • Medical Achievements
    • Quality and Safety
    • Academic Departments
    • Care Coordination Division/Social Services
      • Advance Directives
      • Care Coordination Division History
      • Care Coordination Division Patient Medication Assistance Program
      • Care Coordination Division Transportation Assistance and Resources
        • Bus and Shuttle Services
        • Wheelchair Services
      • Clinical Social Work Services
      • Food Assistance and Meal Delivery Programs
      • General Financial Assistance Resources
      • Health Care Benefits Assistance Program (HCBAP)
      • Honoring Your Wishes
      • Oncology Social Work
    • Critical Access Hospital Network
    • Ethics Consult Service
    • Info For... Directory
      • Volunteer Services
        • Become a Volunteer
          • College Student Volunteers
            • College Student Leader Board
            • College Student Volunteer Placement Options
            • Mentor Program
          • Community/Staff Volunteers
          • Special Projects for Volunteers
        • Resources for Current Volunteers
          • Virtual Lunch & Learn Events
          • Volunteer Hours Submission
          • Volunteer Services - Request a Leave of Absence
        • Sponsored Businesses and Featured Programs
          • Furry Friends
        • Volunteer Services Gift Cards
        • Where Does the Volunteer Services Money Go?
      • Donors
        • Donating Through the UI Center for Advancement
        • Donations
          • Frequently Asked Questions: In-Kind Gift Donations
      • Emergency Responders
        • Disaster Preparedness Is For Everyone
        • Ground Safety Education
      • Faculty & Staff
        • Clinical Staff Office
          • Clinical Staff - Verification Requests
        • Tuition Reimbursement
        • Engineering Services
        • Material Services Department
          • Linen Services
          • Mail Services
          • Material Services - Processed Stores
          • Material Services - Shipping and Receiving
          • Uniform Shop
        • University Employee Health Clinic
          • Employee Flu Vaccinations
          • Frequently Asked Questions: University Employee Health Clinic
          • Pre-Employment Screening for Health Care Personnel
          • University of Iowa Employee Health Clinic Confidentiality Policy
          • University of Iowa Health Care Employee Services
            • UI Health Care Pre-Employment Health Screening Instructions
            • Communicable Disease Exposures and Reproductive Hazard Screenings
            • Respirator Fit Testing
            • Evaluation Following Exposure to Human Blood/Body Fluids
            • Special Population Screenings
            • Blood Pressure Monitoring Services for Employees
            • Tuberculosis (TB) Screening
        • Health Professionals
          • Center for Procedural Skills and Simulation (CPSS)
            • Team-Based Simulation Design and Debriefing
          • Provider Resources
        • Web Privacy Policy
      • Partner Businesses
      • Researchers
      • Students and Trainees
        • Graduate Medical Education
    • Virtual Hospitalist Service for Rural Hospitals

Locations and Offices

Volunteer Services
8025 John W. Colloton Pavilion (JCP)
Level 8, Elevator F
1-319-356-2515
[email protected]
Resource Office
Volunteer Services Main Office
In Medical Center University
200 Hawkins Drive, Iowa City, IA 52242
1-800-777-8442
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