Our North Liberty campus is now open. Orthopedics and rehabilitation, emergency department, 24-hour pharmacy, and more.
Patients: Please check your appointment confirmation or log in to your MyChart account to verify your appointment location.
Do you have a friend or loved one in the hospital? Let them know how much you care about them by sending a personalized message through our Patient Letter Program.
This program is free to you
Through our volunteer program we provide this service to all friends and family who wish to connect in a meaningful way with a hospitalized patient.
Just submit your message online
Through this online webform, you can design and submit your letter quickly and easily.
Printed, and hand-delivered
Once submitted, a volunteer services team member will make sure the message is printed and delivered to your loved one or friend.
Submit Your Letter
More details about this service
Your message will be delivered by our volunteers during normal business hours. However, delays in delivery may occur, especially during weekends and holidays. We will make every effort to deliver your message promptly but we cannot guarantee delivery. If a patient has been discharged or we were unable to deliver the message it will be discarded.
The service should not be used for confidential communications and is meant to be used solely as a method of sending encouragement or congratulations to patients in the hospital. Please do not include information of a personal nature or include any medical or diagnostic information. All messages are read and printed by our volunteers.
Inappropriate messages, including business solicitations or messages containing offensive or obscene language, etc. will be discarded at the discretion of the volunteers.
Unfortunately, we can only receive and deliver messages at this time. We are not able to provide a response from the patient or provide outgoing e-mail services for patients. Patients may be contacted directly by telephone by calling the main switchboard at (319) 356-2456. If the patient is allowed by their physician to walk or move around the hospital, there are computers available in the Patient's Library for in-house use of the internet, computer games and e-mail.